Privacy Policy

Effective Date

This Privacy Policy explains how Vizag TV Repair collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our TV repair services.

By using our website or booking a service, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information when you contact or book a service with us:

  • Full Name

  • Mobile Number

  • Email Address (if provided)

  • Service Address

  • Television Brand and Model

  • Details about the TV issue

  • Communication through phone, WhatsApp, or email

We collect only the information necessary to provide our repair services.


2. How We Use Your Information

The information collected may be used to:

  • Schedule TV repair appointments

  • Diagnose and provide repair services

  • Contact you regarding your service request

  • Provide repair estimates and warranty support

  • Respond to customer enquiries

  • Improve our customer service

  • Maintain service history for future support

We do not use your personal information for unrelated purposes without your consent.


3. Information Sharing

Vizag TV Repair values your privacy.

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Information may be shared only when required:

  • To comply with applicable laws or legal obligations

  • To protect our legal rights

  • With trusted service partners involved in completing your requested repair service (only when necessary)


4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

  • Understand website traffic

  • Improve website performance

  • Remember user preferences

  • Enhance browsing experience

You can disable cookies through your browser settings if you prefer.


5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although we follow industry-standard security practices, no online transmission or electronic storage method is completely secure.


6. Service Communications

When you contact Vizag TV Repair, we may communicate with you through:

  • Phone Calls

  • SMS

  • WhatsApp

  • Email

These communications are used only for:

  • Appointment confirmation

  • Service updates

  • Repair status

  • Warranty support

  • Customer assistance

Phone calls and WhatsApp conversations may be retained for quality assurance and service records.


7. Third-Party Services

Our website may contain links to third-party websites such as:

  • Google Maps

  • WhatsApp

  • Social media platforms

We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their respective privacy policies before sharing personal information.


8. Data Retention

We retain customer information only for as long as necessary to:

  • Complete repair services

  • Provide warranty support

  • Maintain service records

  • Meet legal or accounting requirements

When no longer required, information may be securely deleted.


9. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where legally applicable

  • Ask questions about how your information is used

To make any request, please contact us using the details below.


10. Children’s Privacy

Our services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children.


11. Changes to This Privacy Policy

Vizag TV Repair may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Vizag TV Repair

Phone: +91 XXXXXXXXXX

Email: info@vizagtvrepair.com

Website: www.vizagtvrepair.com

Service Area: Visakhapatnam (Vizag), Andhra Pradesh

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