Refund Policy

Effective Date: July 25, 2026
At Vizag TV Repair, customer satisfaction is important to us. As we provide repair and technical services rather than selling products, our refund policy is as follows:

1. Inspection Charges

Any inspection or diagnostic charges paid are non-refundable, as they cover the time and expertise required to diagnose the issue.

2. Repair Charges

Once a repair has been completed and the customer has approved the service, the repair charges are non-refundable.

3. Parts Replacement

If replacement parts are used during the repair, charges for those parts are non-refundable unless the part is found to be defective under the applicable warranty provided by us.

4. Repair Limitations

Some TVs may have multiple faults or hidden issues that become apparent only after diagnosis or repair. We will inform the customer before carrying out any additional repairs or charges.

5. Service Cancellation

If a customer cancels the service before repair work begins, any advance payment made toward the repair (excluding inspection charges, if applicable) will be refunded.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us using the phone number or email address provided on our website.