Terms & Conditions

Welcome to Vizag TV Repair

Welcome to Vizag TV Repair. By booking a service, contacting us, or using our website, you agree to the following Terms & Conditions. Please read these terms carefully before using our TV repair services.


1. Services Offered

Vizag TV Repair provides television repair and related services for various brands and models, including:

  • LED TVs

  • Smart TVs

  • Android TVs

  • Google TVs

  • OLED TVs

  • QLED TVs

  • UHD TVs

Our services include diagnosis, troubleshooting, repair, spare part replacement, installation assistance, and maintenance. Services may be provided at your home or at our workshop depending on the nature of the fault.


2. Service Warranty

We provide a 3 to 6 months warranty on eligible replaced spare parts and the specific repair work performed.

The warranty applies only to the repaired or replaced component.

The warranty does not cover:

  • Physical damage

  • Liquid or moisture damage

  • Power surges or voltage fluctuations

  • Fire or natural disasters

  • Customer mishandling or misuse

  • Damage caused after the repair service

Warranty claims may require inspection before approval.


3. Inspection & Diagnosis

Every television is inspected before repair.

Our technician will diagnose the reported issue and explain the available repair options.

Certain complex faults may require workshop-level diagnosis.

If any inspection or diagnosis charges apply, customers will be informed before proceeding.


4. Pricing & Payments

Repair charges are determined only after diagnosis.

We believe in transparent pricing with no hidden charges.

Customers will receive the repair estimate before any work begins.

Repair work will be carried out only after customer approval.

Full payment is due immediately after successful completion of the service.


5. Spare Parts

Vizag TV Repair uses genuine or high-quality compatible spare parts depending on product availability.

Replacement parts may vary by manufacturer and model.

Old or replaced parts will be returned only if requested before the repair is completed.


6. Booking, Cancellation & Rescheduling

Customers can book services by phone, WhatsApp, or through our website.

If you need to cancel or reschedule your appointment, please inform us as early as possible.

Late cancellations or missed appointments may incur a service visit charge where applicable.


7. Customer Responsibilities

Customers are requested to:

  • Provide accurate information about the TV problem.

  • Ensure easy and safe access to the television.

  • Provide a stable electrical power supply during inspection or repair.

  • Inform our technician about any previous repairs or existing physical damage.

Failure to provide correct information may affect the repair process.


8. Limitation of Liability

Vizag TV Repair is responsible only for the repair work specifically agreed upon.

We are not liable for:

  • Existing faults unrelated to the reported issue

  • Power fluctuations after repair

  • Electrical damage caused by unstable voltage

  • Water or moisture damage

  • Physical damage after delivery

  • Loss of Smart TV applications, accounts, passwords, or personal data

Customers are advised to back up important settings or information before service whenever possible.


9. Service Completion

After the repair is completed, customers are encouraged to test the television in the technician’s presence.

Any concerns regarding the completed repair should be reported as soon as possible.

Warranty service will be provided only after verification of the reported issue.


10. Privacy Policy

We respect your privacy.

Customer information such as name, address, phone number, and service details is collected only for service-related communication.

We do not sell, rent, or share customer information with third parties for marketing purposes.

Phone calls and WhatsApp communications may be recorded or retained for service quality, customer support, and warranty verification.


11. Intellectual Property

All content on this website, including text, logos, images, graphics, and design, belongs to Vizag TV Repair unless otherwise stated.

Unauthorized copying or reproduction of website content is prohibited.


12. Changes to Terms & Conditions

Vizag TV Repair reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Any changes become effective immediately after being published on this website.


13. Contact Information

If you have any questions regarding these Terms & Conditions or our services, please contact us.

Vizag TV Repair

Phone: +91 XXXXXXXXXX

Email: info@vizagtvrepair.com

Website: www.vizagtvrepair.com

Service Area: Visakhapatnam (Vizag), Andhra Pradesh

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